冰窖熊剛閱讀到一篇文章，是討論如何作八九年後出生的 Y 世代 (Generation-Y)，在此和大家分享分享。

  1. Be the leader. Generation Y has grown up with structure and supervision, with parents?as role models. Millennials are looking for leaders with vision, honesty, and integrity. They respond well to leaders who present a clear direction, and who are good mentors.
  2. Don?t treat them like kids. The teenagers and young adults of this generation are quite sophisticated in terms of communication, entertainment, worldview, and relationships. Do not patronise them. Show them respect, and expect it in return.
  3. Use multimedia and expect them to multitask. They live fast and learn fast. They prefer information to flow quickly and through multiple channels (?multi-media? doesn?t mean you have to use laptops and data projectors, it just means you need to use more than one means of communication simultaneously, engaging multiple senses and multiple learning styles in quick succession).
  4. Challenge them. Millennials want learning and development opportunities. They want to be assigned projects they can learn from.
  5. Involve them. They learn by doing. They want to get involved, and are not afraid to fail.
  6. Give something back. They want to make a difference in the world, and they want to know that the organization they are connected to is environmentally aware, ethical, and involved in societal issues.
  7. Understand that they are socially networked and have large friendship circles. They like being friends with the people they work with, and social interaction?both face to face and virtual?is critical for them.
  8. Have some fun. A little humour, a bit of silliness, even a little irreverence, will make your message more attractive.
  9. Be flexible. The busiest generation ever has their own priorities, and these supersede work, church, and other commitments. A rigid schedule is the easiest way to lose your Millennial young people.